07944 297156
Welfare

1. Who We Are

Severn Gymnastics & Trampoline Club (“we”, “our”, “us”) provides gymnastics and trampoline training, together with related services such as online in-house competition photo sales.
For questions, contact us at:

2. What We Collect

We may collect:

  • Contact details (name, address, phone, email)

  • Participant details (date of birth, medical information, emergency contacts)

  • Order and payment information for memberships, classes and digital photo purchases

  • Attendance records

  • Images and videos (only where appropriate and with consent where required)

3. How We Use Your Data

We use your data to:

  • Manage membership and class bookings

  • Process payments and fulfil orders, including digital photo purchases

  • Provide access to purchased digital downloads and customer support

  • Communicate updates about sessions, events and orders

  • Safeguard participants

  • Meet insurance and regulatory requirements

  • Share promotional material (only if you’ve given consent)

4. Legal Grounds

  • Contract: to provide the services and products you’ve requested

  • Legal duty: safeguarding, health & safety and financial record keeping where applicable

  • Consent: marketing, photos and videos where consent is required

  • Legitimate interest: running, improving and supporting our club and its services

5. Data Security & Retention

  • Stored securely using protected digital systems and, where applicable, locked physical records

  • Access is limited to authorised staff and volunteers

  • Order information relating to digital photo purchases may be retained for accounting, customer support and legal obligations

  • Personal data is kept only for as long as necessary for club purposes and legal requirements, then securely deleted

6. Sharing Your Data

We do not sell your personal data. We may share it with:

  • British Gymnastics (for membership and insurance purposes)

  • Emergency services if required

  • Trusted IT, website hosting and payment providers who securely process information on our behalf

7. Your Rights

You can:

  • Request a copy of your personal data

  • Ask us to correct inaccurate information

  • Request deletion of your data where applicable

  • Restrict or object to how we process your data in certain circumstances

  • Withdraw consent where processing is based on consent (for example, promotional photography)

  • Make a complaint to the Information Commissioner’s Office (ICO) at
    ico.org.uk

8. Website & Cookies

Our website may use cookies and similar technologies to improve your experience, operate online services such as shopping and checkout functionality, and collect anonymous website usage statistics. You can control or disable cookies through your browser settings, although some website features may not function correctly if cookies are disabled.

9. Updates

We may update this Privacy Policy from time to time. The latest version will always be published on our website and will apply from the date it is posted.